Hunter Coast Homes - Hunter Coast Homes - Specialising in Unit, Multi Unit & Light Commercial Development.

Design

	What do we receive from you in the way of a quotation?
	We issue a 'Quick Estimate' initially, which is a 4 page document generally outlining what is involved with the construction of your home based on information received. If you are happy with the 'Quick Estimate' price, a full 'Quotation' can be obtained for a fee of $500. This is a 16 page document which gives you a trade by trade detailed inclusion list & fixed price for your project.

	Do you carry standard plans?
	No, we are a full custom build company and do not offer any standard plans.

	Do you employ an in-house designer?
	No we do not, but we can recommend a few local designers who work closely with our company and are very reasonably priced.

	Will you take my plans through council?
	No, we do not offer this service.

	Do you include driveways and landscaping as part of your quotation?
	We only include driveways and landscaping as part of a complete package for duplex and unit develpoments. We recommend that for single homes the owners organise these works after HCH has handed over the property.

	Can we supply products for the project, our own appliances for example?
	Yes, you can supply your own products and Hunter Coast Homes will install them for you.

	Will I get my plans back once they go to HCH for quoting?
	No, unfortunately once a copy of your plans has been submitted to HCH we can not return this plan as it forms part of our pricing for your quotation. If you are submitting plans to HCH they must be copies only, we will not accept any original documentation.

	Will we have access to a colour consultant?
	Yes, we have a colour consultant available to either assist with your own ideas or do the selections on your behalf.

	Do you build to lock-up stage only?
	Yes, we have done quite a few projects to lock up stage only.

	Do we have to stay with the standard inclusions?
	No, we can customise inclusions to suit your project. If you would prefer to upgrade from our standard range you can choose your products and we can either include them in your contract or you can add them as a variation.

	How do we go about getting a quote from you?
	HCH need to be provided with a full set of working plans. This means that the plans submitted must be ready to go into council or have already gone to council. Engineering Plans must also be provided as well as any other information that is considered relevant to the pricing of the project. HCH will not quote from hand drawn or concept plans.

Construction

	What type of projects do you build?
	We build anything from single dwellings up to 3 million dollar unit developments.

	Do we have access to our site during construction?
	No, due to OH & S regulations clients are not permitted to enter a Huntercoast Homes job site unless the visit is organised with a site supervisor or representitive of Huntercoast Homes. You will also need to be site inducted prior to any on-site meetings. Construction keys are issued to trades and employees only.

	How long will it take to build my house?
	Approximately 6 months, depending on the size of your house.

	What type of building materials do you most commonly use?
	Common materials at the moment include weatherboard, light weight cladding, brick veneer with render finish, blueboard, marine ply, Harditex and many more. We can offer most materials.

	What type of sites do you build on?
	We build on most sites. Eg Mines subsidence areas which require bearer & joists or pothole footings, sloping sites, narrow blocks etc.

	What type of Building Contract do you use?
	The HIA NSW Residential Building Contract for New Dwellings

	Once our construction starts, when are we required to make payments?
	There are 7 stages of payment throughout a project. The stages include a deposit, slab or sub-floor, frame, close-in, line-out, paint & completion.

	Can we change our selections during construction?
	We strongly recommend that you don't, but if you do make any changes they must be authorised by HCH with any cost adjustments and extensions of time being issued to the client for approval.

	Where do we make our selections?
	We have a prefered supplier list which is handed out before contracts are signed. The client is then required to visit the showrooms to make their selections and upgrade if they wish. A meeting between the client and Jennifer is required to finalise all selections and variations before contract signing takes place.

	What type of communication do we have with the company during construction?
	Our staff are available at any time during office hours. You will also have a supervisor allocated to your job and you will be given his direct number.

	What about insurances on my home?
	We insure all of our homes with HIA Insurance. They issue a Home Owners Warranty certificate which gives you a 6 year structural guarantee on your home. We also carry Construction All Risk and Public Liability Insurance.

	Do you supply me with an Occupancy Certificate on completion of works?
	No, we do not issue this certificate. It is however available through your local council on completion of all works covered under the Develoment conditions of your project.